Service Manager (Crypto and cloud)

Talent Quanta is seeking a Service Manager (Crypto and cloud) fluent in English, to offer his/her services as an expert will be based in Luxembourg, Luxembourg. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.

Key Responsibilities

• Provide expert technical assistance on Cryptographic services and solutions, as well as implementation of customer use cases that can involve the integration with other services at application, platform or infrastructure level whether in on-prem or with external Cloud providers as required: technical guidance, troubleshooting performance optimisation, governance, monitoring;

• Manage diverse projects related to the day-to-day operations of the Unit;

• Participate in the formulation, planning and definition of project requirements, liaise with stakeholders and internal customers, participate in requirements gathering and communicate results;

• Develop a deep understanding of internal business processes, oversee their continuous improvement and manage service reliability;

• Ensure quality of the managed service project documentation, meeting minutes and other relevant documents and deliverables;

• Participate in and coordinate project meetings and related activities;

• Supervise services delivered within the managed services portfolio;

• Ensure that the services delivered by contractors are compliant with 3rd parties process/guidelines;

• Evaluate and implement security standards.

Required Expertise

• Master’s degree in IT combined with relevant IT professional experience of 10 years;

• Minimum 10 years of experience in the area of Hosting services delivery on fields

• such as IT Security, Unix hosting, virtualization, etc.;

• Minimum 5 years of experience on the delivery and supervision of corporate crypto services for big size organisations;

• Experience with on-prem crypto corporate services;

• Experience with hybrid confidential computing by the Cloud providers and its security;

• Experience with crypto service in the roll-out of a complete stack (from the physical up to the application layer);

• The following certificates or equivalent are required: Thales products: Thales Cipher Trust Manager Professional and SafeNet, Luna HSM 7, ITIL, AWS;

• Excellent command of the English language.

‍