CANDIDATES FAQ

1. What is TalentQuanta?

TalentQuanta is a recruitment and talent-sourcing platform that connects job seekers with employers by matching skills, experience, and preferences using smart algorithms and verified contact information.

2. Do I need to create an account?

You can browse opportunities without an account, but an account is needed to upload a CV, build a profile, receive job matches, manage visibility, and control privacy.

3. Is TalentQuanta free for candidates?

Yes. TalentQuanta is free for job seekers.

4. How do I get matched with employers?

Our system analyzes your skills, experience, preferences, and profile data to match you with suitable employers.

5. Will employers see all my information?

You control what employers can see and can adjust privacy settings anytime.

6. Can I upload multiple resumes?

Yes. Candidates can upload multiple CVs, certificates, and portfolio files.

7. How do I delete my account?

You may request deletion anytime via your dashboard or by contacting support.

8. Who has access to my data?

Only employers, authorized staff, and essential service providers.

9. Can I stop receiving employer messages?

Yes. You can disable messaging or set your profile to private.

EMPLOYERS & RECRUITERS FAQ

1. How does TalentQuanta find candidates?

We use public professional data, AI-assisted search, and profile enrichment.

2. Does TalentQuanta verify contact information?

Yes. We verify email deliverability and data accuracy.

3. What roles does TalentQuanta cover?

Primarily ICT and technical roles, but many others are supported.

4. How do I contact a candidate?

Via verified email or direct messaging based on candidate settings.

5. Can I post job openings?

Yes. Employers may post job listings and receive matches.

6. How accurate is the candidate data?

We use verification layers and consistency checks.

7. Can I integrate TalentQuanta with my ATS?

Yes. Integrations, exports, and APIs are available with premium plans.

8. How many candidates can I contact?

Depends on your subscription level and credit allocation.

9. Do you support team accounts?

Yes. Multi-seat access and permissions are supported.

TECHNICAL FAQ

1. Is TalentQuanta GDPR compliant?

Yes. We comply with GDPR and Luxembourg data protection law.

2. How does TalentQuanta protect data?

We use encryption, secure servers, SSL/TLS, firewalls, and audits.

3. Do you store my passwords?

Passwords are hashed and encrypted.

4. What browsers/devices are supported?

Chrome, Edge, Firefox, Safari; desktop, tablet, mobile.

5. Does the platform use cookies?

Yes. Essential, functional, and analytical cookies.

6. How often is candidate data updated?

Regularly, based on activity, algorithmic checks, and candidate updates.

7. What if I experience a technical issue?

Contact support via the website or email.

BILLING & SUBSCRIPTIONS FAQ

1. What payment methods do you accept?

Credit/debit cards, SEPA, PayPal (optional), invoice for enterprise.

2. Do you offer free trials?

Yes, for most employer plans.

3. How do I upgrade or downgrade?

Manage subscriptions from the account dashboard.

4. Can I cancel my subscription?

Yes. It stays active until the billing cycle ends

5. Do you offer refunds?

Refunds are offered in exceptional cases such as billing errors.

6. Are there extra fees?

Some add on features may incur additional charges.

7. Do you offer enterprise pricing?

Yes. Custom pricing is available for large teams and agencies.